Capty + Tawk

Add capty to tawk and let your users explain it with a clear screen recording. Instead of endless text messages.

Easy integration

All you need to do is insert our CSS and JS code before the  </body>-tag in your page and you’re good to go. Capty will be displayed automatically. After users captures a video, they can send you the link to the video. So you can watch the video as soon as your users send you the message.

Position of Tawk: Right

				
					<!-- Start of Capty.io Styling -->
<link rel="stylesheet" href="https://pro.capty.io/cdn/capty-chat-big-right--light.css">
<!-- End of Capty.io Styling -->

<!-- Start of Capty.io Script -->
<script defer src="https://www.capty.io/cdn/capty.js"
data-modal="true"
data-integrate-type="chat"
data-integrate-selector="#XXXXXXXXX">
</script>
<!-- End of Capty.io Script -->

				
			

Position of Tawk: Left

				
					<!-- Start of Capty.io Styling -->
<link rel="stylesheet" href="https://pro.capty.io/cdn/capty-chat-big-left--light.css">
<!-- End of Capty.io Styling -->

<!-- Start of Capty.io Script -->
<script defer src="https://www.capty.io/cdn/capty.js"
data-modal="true"
data-integrate-type="chat"
data-integrate-selector="#XXXXXXXX">
</script>
<!-- End of Capty.io Script -->

				
			

Customization

Define the language of the recorder

Currently capty is available in english and german. By default capty automatically uses the browser language of your users. But you can force capty to be displyed in german or english by adding this attribute to the script.

values = ‘en’ or ‘de’
default = automatically set based on browser language, if browser language not exists, fallback ‘en’

				
					data-language="en"
data-language="de"
				
			

Hide the download button

There are situations where you might want to hide the download button before creating the link. For example if you want to force the users to create the link.

values = ‘true’ or ‘false’
default = ‘true’

				
					data-download-button="true"
data-download-button="false"
				
			

Need a custom design?

Please contact us. We can help you with a design tailored to your project.

Browser support

Capty runs directly in the browser without plugins, apps, or other software. Your users don’t need to install anything. If their browser is not supported, they will receive a notification to switch browsers.

Desktops and Laptops

Chrome Firefox Edge Opera Safari Internet Explorer
Screen Yes Yes Yes Yes No No
Audio Yes Yes Yes Yes Yes No
Camera (coming soon) (coming soon) (coming soon) (coming soon) (coming soon) No

Smartphones

Coming soon

Tablets

Coming soon

Recording time and storage time

Recording on Capty.io

  • 30 Minutes recording time per video
  • 3 days storage time on our server
    For sharing the recording with others

Integration into your website

  • 3 Minutes recording time per video
  • 3 days storage time on our server
    For sharing the recording with others

Want longer recordings and a longer storage time?